Use the fly-out menus above to select areas of Support, Licensing and Training.
Rely on Intergraph's ERDAS product support team for in-depth assistance with installation, licensing, configuration, and for advanced scientific applications support. We use advanced CRM technology to respond to and resolve your technical support issues. Every technical support engineer has access to a team of ERDAS technology experts. At Intergraph, we recognize the time and investment that you have made in your ERDAS software and we strive to help make your ERDAS system a successful one.
For Software Maintenance Customers (SWM), we offer the convenience of online access to technical support. Once logged in to the ERDAS Support Site, you can find the information you need to solve issues on your own. You can also submit a Service Request (SR) or ask questions using your personal support service account. When logged into the Intergraph/ERDAS support center you can check on the status of an ongoing case, refer back to previous cases, or track your change requests 24 hours a day, 7 days a week. Siebel eService, our new customer support center, requires a separate username and password. You may request that username and password on line, or contact us by phone at the number shown to the right, or ask for assistance by direct email.
Customers that purchase SWM through a distributor must request support from the distributor. Your distributor has qualified technical support staff members, and the distributor has the full support of Intergraph's support for ERDAS software.